Shipping & Returns

Shipping

• All orders ship from our warehouse in South Florida.
• In-stock orders placed before 5:00 PM ET, Monday through Friday, ship the same business day. Orders placed after 5:00 PM ET, on weekends, or on holidays ship the next business day.
• Standard shipping takes 3–5 business days after your order ships.
• We ship via USPS, UPS, and DHL.
• Free standard shipping on all orders over $75.
• We currently ship within the United States only.
• If an item is temporarily out of stock or on backorder, we'll email you with an updated ship date. During major launches, sales, and live shows, processing may take an extra day — we'll always keep you posted.
• Once your order ships, you'll receive a tracking number by email. If your tracking hasn't moved in a few days, contact us and we'll chase it down.

Order Changes

Once an order is placed, we cannot modify it — including the shipping address, items, or payment method. Because in-stock orders ship the same business day, there is a very short window before your order enters processing. Please review your order carefully before submitting. If you need help, contact us immediately, but we cannot guarantee changes once the order is in processing.

Returns & Exchanges

• You have 14 days from the delivery date to initiate an exchange. After that window, we are unable to process exchanges.
• All sale and discounted items are final sale.
• If you're exchanging for fit or preference, return shipping is the customer's responsibility.

Defective or Wrong Items

Received a defective or incorrect item? Contact us with your order number and a photo. We'll cover return shipping and send a replacement at no charge.

TikTok Shop Purchases

Items purchased through TikTok Shop must be returned through the TikTok app per their return process.

For questions or concerns about an order, please visit the Contact page to send us a message.